Returns

Returns and refunds

If your order arrives damaged, faulty, incorrect or materially different from its description, contact Arden Living with your order number and details of the issue. We may reasonably request photographs of the item, packaging and shipping label so we can assess the problem.

Please do not return an item until we have provided written return instructions. Depending on the circumstances and your rights under the Australian Consumer Law, the appropriate remedy may be a repair, replacement, refund or another solution.

Arden Living does not ordinarily offer returns or exchanges for change of mind, an incorrect size or colour selection, or finding an item cheaper elsewhere. This does not limit any rights that apply when goods fail to meet a consumer guarantee.

Please read our complete Returns & Refunds Policy for eligibility, return instructions and refund processing information.

Contact

Arden Living
ABN 81 873 413 200
Mindarie, Western Australia 6030
Email: michael@ardenlivin.com.au
Phone: 0409 609 159